Privacy Policy
Last updated: April 2026
Information We Collect
We collect information you provide directly to us, such as when you submit a local tip, use the contact form, or interact with suburb pages. This may include your name, email address, and the content of your submission. We also automatically collect certain usage information when you visit Suburb, including your IP address, browser type, pages viewed, and time spent on pages. This is used to improve the service and is not shared with third parties.
How We Use Your Information
We use the information we collect to: • Operate and improve the Suburb directory • Process and display community tips you submit • Respond to your enquiries • Send you service-related notifications if you opt in • Analyse usage patterns to improve the user experience We do not sell your personal information to third parties.
Cookies and Analytics
Suburb uses cookies and similar tracking technologies to improve your experience. We use anonymised analytics to understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Advertising
We display contextual advertisements on the site. Ad partners may use cookies to serve relevant ads based on your visit to Suburb and other websites. Please refer to your ad partner's privacy policy for details. You can opt out of interest-based advertising through industry opt-out tools.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Community tips displayed on the site may be removed upon request.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access personal information we hold about you and to request correction of any inaccurate information. To exercise these rights, contact us at privacy@suburb.co.nz.
Third-Party Links
Suburb contains links to external websites including government sources, school profiles, and local businesses. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
For privacy-related queries, contact us at: privacy@suburb.co.nz